Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties.

Well, it is a type of hotel service and is part of the department or section in a hotel that offers services of delivering food and drinks to guests in their rooms.

Room service is a service in a hotel by which meals or drinks are provided for guests in their rooms. Guests can place an order for room service on the phone by dialing 118. Dine in the hotel restaurant or order food from room service. If you'd rather dine in your room, ask for our room service menu.

Room service delivers food from the onsite restaurant to a guest's room. Unlike other delivery services, the staff provides all dishes, cutlery and trays. This allows guests to enjoy their meals in bed or at the table.

Room service servers work in the hotel room service department and are responsible for taking orders from guests, preparing food and drinks, and delivering them to guest rooms. They may also be responsible for setting up and clearing tables, as well as for cleaning and stocking the room service area.

Room service servers work in the hotel room service department and are responsible for taking orders from guests, preparing food and drinks, and delivering them to guest rooms. They may also be responsible for setting up and clearing tables, as well as for cleaning and stocking the room service area.

Responsibilities

• Change bed linen and make beds.
• Replace used towels.
• Sweep and mop floors.
• Vacuum carpets.
• Dust furniture.
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar.
• Clean public areas, like corridors.

Room service managers are responsible for organizing and directing employees in their company's room service department. Their responsibilities vary greatly, as they may work in hotels, casinos, cruise ships, and many other areas of hospitality.

Room service is a food and beverage amenity often provided by hotels which allows guests to order food directly to their individual rooms. It provides a private and convenient dining option for travelers, and it can be a unique selling proposition for your property.

Supervise the room service area in order to attract, retain, and motivate the employees. Ensure optimal level of service, quality, and hospitality are provided to guest. Regularly review house counts, forecast and VIP list and maintain the confidentiality of the hotel and its guests.

The Service Crew is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes.

Skills and qualities

• To be well organised.
• A polite and pleasant personality.
• Lots of energy.
• To cope with bending, lifting and moving about a lot.
• To be careful not to knock over or break anything in the rooms.
• To work with people at all levels.
• To follow procedures and pay attention to detail.
• To work well as part of a team.