Find out all about your favorite commercial!

Advertisers

Advertisers of the Navy Federal Credit Union App TV Spot, 'Freeze'

Navy Federal Credit Union App TV commercial - Freeze

What the Navy Federal Credit Union App TV commercial - Freeze is about.

Navy Federal Credit Union App TV commercial - Freeze

The Navy Federal Credit Union App TV spot, titled 'Freeze', is a 30-second commercial that highlights the app's ability to provide easy and secure account access to its customers. The ad begins by showing a group of friends enjoying a winter day outside, and one of them realizes that he has lost his debit card. As the others continue their fun outside, he panics and starts calling the credit union to report his card lost or stolen.

While he is on hold, the screen displays the Navy Federal Credit Union app in action, showcasing how easy it is to freeze and unfreeze an account directly from the app. The customer can access their account from anywhere and take control over it without having to call the credit union and be put on hold. The app allows them to safeguard their account by freezing it if they lose their card temporarily and unfreeze it when they find it again.

As the commercial progresses, the customer realizes that his account is still secure even without his card thanks to the app. He then joins his friends, who are still outside enjoying the winter day, and the screen shows a notification from the app indicating that his account is safe.

Overall, the Navy Federal Credit Union App TV spot, 'Freeze,' highlights the convenience and security provided by the app, demonstrating how it empowers customers to take control over their account. The ad encourages people to download and use the Navy Federal Credit Union app to access their accounts anytime, anywhere, with greater peace of mind.

Navy Federal Credit Union App TV commercial - Freeze produced for Navy Federal Credit Union was first shown on television on October 28, 2021.

Frequently Asked Questions about navy federal credit union app tv spot, 'freeze'

Mike Sarcinelli hits the ice with Navy Federal Credit Union during the 2022 NHL Stanley Cup Playoffs and has his childhood to thank for the win. Mike has always been a fan of hockey. He grew up watching the sport on TV and even playing a bit himself.

How to Freeze and Unfreeze From Your Mobile App

  1. From the Accounts page, select the corresponding checking account to freeze your debit card, or select the credit card you want to freeze.
  2. Select Manage Card, then select Freeze Card from the next menu.
  3. Select Freeze Card to continue.

We suggest calling your bank to confirm if freezing your card also freezes your account. If your account is frozen, your direct deposit will be declined and sent back to the IRS. If this happens, the IRS will mail a paper refund check to the address listed on your tax return.

And cannot be used. If you later find your card you can unfreeze it by tapping unfreeze my card the ice will disappear. And the card can be used again.

Our members are owners, not just customers, and each one of them has a vote. Because we're not-for-profit, any surplus funds are returned to our members as dividends, reduced loan interest and improvements to our products and services.

Mary McDuffie (Jan 18, 2019–)Navy Federal Credit Union / CEO Mary McDuffie is president and CEO of Navy Federal Credit Union, headquartered in Vienna, Virginia.

Account freezes can be initiated by different entities - and even by you. Many banks and credit card providers now allow consumers to freeze an account online.

The time it takes to unfreeze a bank account largely depends on the reason it was frozen. If it's a simple misunderstanding, the account could be unfrozen quickly. If the account is frozen due to legal issues or fraud, it might take a few days or even weeks to resolve.

Freezing your Card prevents it from being used for new purchases. However, recurring bills, such as subscriptions or monthly bills, will post to your account as usual.

Freeze in person This stops transactions where you use your card to make a payment in person, including digital wallets such as Apple Pay and Google Pay. It does not stop: Cashpoint withdrawals. Transactions where retailers don't ask for bank authorisation e.g. payments on TFL or on planes.

Frozen accounts do not permit any debit transactions. So when an account is frozen, account holders cannot make any withdrawals, purchases, or transfers. However, they may be able to continue to make deposits and transfer money into it.

When you freeze or unfreeze your Card, the change takes effect immediately.

Videos

Watch Navy Federal Credit Union App TV Commercial, 'Freeze'

We analyzed TV commercials placed on popular platforms and found the most relevant videos for you:

Agenices

Agenices of the Navy Federal Credit Union App TV Spot, 'Freeze'

Navy Federal Credit Union App TV commercial - Freeze
MullenLowe

MullenLowe is a full-service advertising and marketing communications agency with its headquarters based in Boston , Massachusetts. It is a part of MullenLowe Group, which is a multinational marketing...

Products

Products Advertised

Navy Federal Credit Union App
TV commercials

Similar commercials

Navy Federal Credit Union TV Spot, 'Hockey Gear' Son by Stompin' Tom Connors
Navy Federal Credit Union TV Spot, 'ROTC Game Ball Delivery'
Claritin TV Spot, 'Spring Flowers'
Marriott TV Spot, 'Human: The Golden Rule'
Taco Bell $1 Loaded Nacho Taco TV Spot, 'Tasty Illusion'
Popeyes 3 of a Kind TV Spot, 'Spin the Wheel'
Papa John's TV Spot, 'Señales'
2014 Acura MDX TV Spot, 'The Clear Path'
Navy Federal Credit Union TV Spot, 'House Hunting'
Blizzard Entertainment TV Spot, 'World of Warcraft: Mists of Pandaria'
Choice Hotels TV Spot, 'Our Business Is You: Anthem'
FabFitFun TV Spot, '20% Off First Box'