The FTC says the company doubled down on deception by falsely denying it had shared consumers' personal information – including their health information – with third parties. The eight-count complaint details how the FTC says BetterHelp's allegedly deceptive and unfair practices harmed consumers.

In summary, BetterHelp provides online counseling services in the UK aiming to make professional mental health support more accessible and convenient. It can be more affordable than in-person private practice therapists.

To delete your BetterHelp profile, follow these steps:

1. Log in. Log in to your BetterHelp account.
2. Click profile picture. Click on your profile picture or initials in the top right corner of the screen.
3. Account settings. Select “Account Settings” from the dropdown menu.
4. Scroll down.
5. Click "Delete account"
6. Click "Confirm"

The FTC alleges that BetterHelp “continually” broke its privacy policies by sharing and monetizing consumers' health information from 2013 to 2020. In a statement, BetterHelp said the settlement is related to advertising practices that were in effect at the company from 2017 to 2020.

Below are some obstacles that might stand in your way - and some ways of overcoming them!

• Fear and Shame.
• Lack of Awareness.
• Feelings of Inadequacy.
• Being A Burden On Others.
• Hopelessness.
• Afraid.
• Money.
• No Resources Available.

Can you access BetterHelp from anywhere in the world? Sure thing! BetterHelp is accessible internationally and is a global leader in online therapy treatment.

BetterHelp was founded in 2013 by Alon Matas and Danny Bragonier, and acquired by Teladoc, Inc. in 2015. BetterHelp maintained its brand name post acquisition and continues to provide online counseling services to consumers. Mountain View, California, U.S.

The charges themselves are fairly egregious. The FTC alleges that BetterHelp provided its users' email addresses, IP addresses and even responses to health questionnaires to third-party companies, in an effort to help them more effectively target advertising.

How To Close An Account:

1. Hover over “My Care.com” on the Top Right of the Home Page.
2. Click “Account and Settings.”
3. Scroll Down to the “Membership Information” Section and Click the “Close Account” Button.
4. Press the “No thanks, cancel my membership” option then select a reason for why you are closing your account.

Controversies. In October 2018, BetterHelp gained attention from media personalities after concerns were raised about alleged use of unfair pricing, bad experiences with the app, paid reviews from actors, and terms of service that allegedly did not correspond with ads promoted by professional YouTubers.

Other celebrities - including Justin Bieber, Ariana Grande, Demi Lovato, Michael Phelps and Harry Styles - have partnered with mental health apps such as BetterHelp, Talkspace or Calm.

Mental Health Stigmas It's often this lack of understanding regarding mental health issues that leads to stigmas on therapy. People are fearful of therapy because of misleading media representations. Many people understand there are medical issues that involve mental health, but they still hold a negative view.