We Ship it. We Guarantee it. For UPS shipments, if you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item's value is $100.

All UPS ground and express packages are guaranteed to arrive on time, or it's free. Once you identify that a package was delivered late, requesting a UPS Guaranteed Service Refund is the next step to get your money back. The request must be within 15 days of the originally scheduled delivery date.

UPS guarantees on-schedule delivery of UPS Guaranteed Ground Service packages to every address in the 48 contiguous United States.

What happens if UPS does not deliver on time? All UPS ground and express packages are guaranteed to arrive on time, or it's free. Once you identify that a package was delivered late, requesting a UPS Guaranteed Service Refund is the next step to get your money back.

UPS guarantees on-schedule delivery of UPS Guaranteed Ground Service packages to every address in the 48 contiguous United States. In the event the carrier fails to complete delivery or attempt delivery by the end of the scheduled delivery day as published on www.ups.com.

Worldwide Service Guarantee UPS guarantees on-schedule delivery of UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Expedited shipments and UPS Worldwide Express Freight.

Can you hold my packages while I'm away? Yes, if you're a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.

It's important to note that UPS may take up to 8 business days to investigate a lost package claim. During this time, they will attempt to locate the package and determine if it was lost or stolen. If the package is found, it will be delivered to the recipient.

UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternate delivery arrangements, track your package.

Use strong tape designed for shipping. Never use string or paper over-wrap. Wrap all items separately. Remove or conceal any labels, hazardous materials indicators and other previous shipment markings on the box that are no longer applicable.

UPS will hold the shipment at the designated UPS Customer Center or UPS Worldwide Express Freight Center and will attempt to contact the consignee at the telephone number shown on the label. Shipments not picked up within five (5) business days from the date of arrival will be considered undeliverable.

eight to ten years General guidelines for the lifespan of a UPS. The general lifespan of a UPS electronics is eight to ten years, Batteries last for three to five years depending upon site condition. A UPS is rated by its VA or watt rating. The higher the watt rating, the longer the lifespan of your backup power supply will be.