If there is no fragrance left the refill needs replacing. If there is still fragrance remaining, make sure the refill bottle is fully inserted into the device. If this has come dislodged or is not inserted correctly, it may result in failure of mist generation. You should also check the batteries are still operating.

If the blue led light at the top of your device continues to show, however no mist or fragrance is released the refill may need replacing. Depending on the intensity of the setting selected this is typically between 16 – 45 days.

For 8 hours it releases bursts of fragrance in intervals depending on the intensity setting, and the blue LED flashes in every 4-6 seconds during spray. It is then off for 16 hours. If you would like to change the interval setting to release fragrance more frequently, you can adjust this setting.

Caution: Eye irritant. Prolonged or frequent skin contact may cause an allergic reaction. Avoid contact with eyes, skin and clothing. Do not ingest.

Check for correct water level. Over filling the unit or too little water in the unit may be the cause. Check that the air intake is not obstructed, and that the air flow is not restricted. Over time, hair or dust can enter the unit through the air intake.

If your diffuser does not work, the first step is to make sure it is properly plugged in. If it's plugged in, and the lights nor mist will turn on, make sure there is power coming from your source. A possible cause may be mineral or oil buildup, causing the unit to have difficulty misting.

Check your water level. If the water is too full, the mist will not come out strongly. We recommend filling the water slightly below the max fill line. Make sure the unit is sitting on a hard, flat surface.

We recommend filling the water slightly below the max fill line. Make sure the unit is sitting on a hard, flat surface. Do not place it on something soft, like a towel that could absorb the ultrasonic vibrations. Make sure the unit is not sitting directly under an air vent or fan that may be dispersing the mist.

8-hour Our gadget begins with a 2X initial fragrance boost* that fills the room. Then, the device will run for an 8-hour cycle, releasing mist regularly and will then go into standby mode for 16 hours before starting at the same time the next day, delivering optimal fragrance schedule when you are there to enjoy it.

NOW, OUR TOP PICKS FOR SUSTAINABLE, NON-TOXIC AIR AND FABRIC FRESHENERS:

1. Grow Fragrance. Type: Air & Fabric Spray Bottle Fresheners.
2. Scent Fill. Type: Air-Wick Plug-In Refills.
3. Fresh Wave. Type: Odor Eliminating Gels, Air & Fabric Freshener Sprays.
4. P.F. Candle Co.
5. Grab Green.
6. Friendsheep Wool.
7. Enviroscent.
8. Citrus Magic.

What appears on the label: Contains propellants, petroleum solvent, and fragrance.

If you find that your diffuser's scent is lacking, it could be the reeds rather than the oil. Over time, the reeds simply lose their ability to be able to diffuse scents effectively. Sometimes this can be because they have become clogged with dust and oil.