Overview of MetLifeMetLife, Inc. is a holding company based in the United States that provides insurance, annuities, and employee benefits to customers in over 40 countries. The company was founded in...
MetLife's TV spot titled 'Call Center' features a cast of beloved Peanuts characters, including Snoopy, Charlie Brown, Lucy, and Linus. The advertisement begins with Snoopy working hard at his desk as a call center agent for MetLife. We see him taking a call from a customer who has just had a fender bender and is feeling overwhelmed and unsure of what to do next.
In typical Snoopy fashion, he provides a listening ear and offers a few words of encouragement to help calm the customer's nerves. Meanwhile, Charlie Brown, Lucy, and Linus are also working hard in the call center, answering phones and providing excellent customer service to policyholders.
The advertisement concludes with the Peanuts crew taking a break for a well-deserved snack, with Snoopy enjoying a bone and the rest of the team munching on peanuts. Through the ad, MetLife highlights its commitment to providing exceptional customer service to its policyholders, while also tapping into the nostalgia and affection that many people have for the iconic Peanuts characters.
Overall, the 'Call Center' TV spot is a clever and endearing way for MetLife to connect with its customers, and the use of the Peanuts characters is a fun and effective way to convey the message of exceptional customer service.
MetLife TV commercial - Call Center produced for MetLife was first shown on television on August 14, 2012.
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