Effectiveness. While SmileDirectClub boasts over 50,000 reviews with an average of 4.9 out of 5 stars on its website, it has an average rating of 3.97 out of 5 stars on its Better Business Bureau (BBB) profile.

“SmileDirectClub is completely safe,” says Dr. Jeffrey A. Sulitzer, Chief Clinical Officer of SmileDirectClub, who has been a dentist for 36 years.

SmileDirectClub is a teledentistry company. The company was co-founded in 2014 by Jordan Katzman and Alex Fenkell. It is based in Nashville, Tennessee.

When it comes to the choice between Invisalign versus SmileDirectClub, Dr. Yang says she would recommend Invisalign over SmileDirectClub for “almost everyone.” Still, those with more severe alignment issues may be better served by an option other than an aligner product.

Invisalign offers more supervision from an orthodontist at a higher price. Their customized care and available orthodontic appliances allow for the treatment of not only mild or moderate bite issues, but some more serious ones as well. SmileDirectClub aligners treat mild and moderate orthodontic issues.

Contact our customer care team at 1-800-848-7566 to initiate the return process. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification.

If you no longer need SmileDirectClub services – either because you've got your teeth aligned, or you want to try a different service – you can easily cancel your subscription at any time.

SmileDirectClub is a great fit for many: Our aligners work best for mild to moderate concerns. SmileDirectClub aligners are designed for minor to moderate crowding, spacing, and general alignment concerns. The aligners can fit over wisdom teeth, crowns and fillings.

the USA SmileDirectClub created the first end-to-end solution for your smile. Our clear aligners and retainers are Made in the USA, BPA-free and precision cut for a smooth, comfortable fit. We manufacture an aligner every 6 seconds in our ISO-certified and FDA-registered state-of-the-art 3D U.S. printing facility.

David Katzman - Nashville, Tennessee, United States | Professional Profile | LinkedIn.

SmileDirectClub aligners are half the cost of braces. One major way we're able to do this is by eliminating the need for monthly trips to the dentist's office, which can be costly. With SmileDirectClub, everything's virtual and all communication with your doctor is done through our teledentistry platform.

Many of the customers who have complained about SmileDirectClub say that the products do not work, the timeline for treatment are inaccurate, and the aligners are made poorly. Dr. April Lee is an experienced and trained orthodontist that is committed to providing patients with a beautiful smile in a safe manner.