5-7 business days What shipping options do you offer? All of them: Standard (5-7 business days) · Ridiculously fast (2-3 business days) · Teleported (basically) (1 business day). These shipping times are how long it takes to ship after we verify your prescription, which can take up to one full business day.

What is 1-800 Contacts' return policy? We offer more than 100% satisfaction guarantee on all orders, it's what we call our “Gajillion Percent Promise.” We'll even return or exchange unused lenses if your prescription changes. Once we verify your new prescription, your lenses will be replaced and sent to you.

How does 1-800 Contacts work? 1-800 Contacts lists the brands of contacts it offers online. Once you choose your brand, you'll upload a picture of your prescription or enter your details manually. Once 1-800 verifies your prescription, it will ship your lenses for free.

1-800 Contacts has held accreditation with the Better Business Bureau (BBB) since 1995, achieving an A+ grade. Customers, however, give the company an average of 1.86 out of 5 stars on this website. On Trustpilot, reviewers give the company an average of 3 stars out of 5, from over 350 reviews.

Contact Lenses: 5-7 business days (depending on the prescription verification process)

For the most part, trial lenses will last the same amount of time as the lenses you'll be ordering. Dailies last for a day, two-week contacts last for a couple of weeks, and so on. Still, your doctor will tell you to wear them for a short period of time. In most cases, it's only about a week.

Eyeglass replacement and refund policies A good policy will replace the glasses or fully refund your purchase price if the problem is related to a defect in materials or an eyeglass lens prescription that wasn't made properly.

Contact your eye doctor to discuss your concerns, they will be able to best advise you on how to resolve any issues you may be experiencing. If you are still unsatisfied, and want to return your contact lenses, print and fill out a claim form.

1-800 Contacts torn lens replacement If so, you're covered by our Gajillion Percent Promise, the best satisfaction guarantee in the biz. We'll replace any problematic lenses, including those that are ripped or scratched. To get a replacement lens, simply call us at 1-800-266-8228 or chat with us online.

Yes, all contact lenses have an expiration date, usually between one and four years from the date of manufacture. It's important not to use expired contacts, even if the package has never been opened.

Non-prescription costume contacts can cut, scratch and infect your eye if they don't fit exactly right. They should be customized and tailored to each individual. Improperly sized lenses can cause corneal abrasions, corneal ulcers and potentially blinding painful bacterial infections like keratitis.

We can contact your eye doctor's office for you, but it can take up to one business day to hear back from them. When you send in your prescription, we can use it to verify your order in minutes and ship your contacts out right away. In fact, if you order before 5:00 PM EST, we can guarantee they'll ship out that day!