After the FDA started asking WEN questions, it came out that the company was sitting on another 21,000 complaints. Last year, amid the investigation, the agency tallied 1,386 more complaints of hair loss and scalp irritation. And WEN settled a class-action lawsuit for $26 million.

There is no evidence that WEN products cause hair loss and the ingredients and formulations meet or exceed safety and quality standards set by the cosmetics industry.

Chaz Dean Wen Hair Care

According to in-depth coverage in The Daily Beast yesterday, the women claim "Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash."

Since their inception, WEN® products have been tested through Human Repeat Insult Patch Tests (“RIPTs”). RIPT is a standard test to determine the safety of cosmetic products. To date, the WEN® products have been tested on over 2,700 people without any adverse reactions.

A lightweight leave-in treatment that lasts all day long, our WEN 319 Styling Creme protects your hair while styling, controls frizz, and locks in moisture for a healthy shine. Our natural glossing complex lifts your hair for flawless body and volume.

A little hair loss while shampooing is normal, but recently women using the WEN line of hair care products have lost more than a stray strand or two in the shower. These women have reported excessive breakage, burning and balding after shampooing their hair with the supposedly mild brand of cleansing conditioner.

Brooke Shields became a WEN ambassador in 2015, after discovering the brand to help heal her over-processed, colored hair. Over the years, his Hollywood salon has catered to celebs like Alyssa Milano, Angie Harmon, Ming-Na Wen, Charlize Theron, and Paula Abdul.

WenHairCare Fig - Cleanses, Nourishes, and Strengthens Hair, No Harsh Sulfates (16 oz)

Keratin Hair Treatment Keratin is naturally found in our hair, but heat styling, chemical treatments, and exposure to the elements can damage it. Keratin hair treatment, also known as a Brazilian blowout, is a salon hair treatment designed to smooth frizz and tame unruly hair.

Tackle frizz all year long with these expert tips and products, starting at $6

• Dove Anti-Frizz Oil Therapy Shampoo.
• Nexxus Ultralight Smooth Shampoo.
• Aveda Smooth Infusion Anti-Frizz Shampoo.
• IGK Good Behavior Ultra Smooth Shampoo.
• Ouai Thick Hair Anti-Frizz Shampoo.
• Living Proof No Frizz Shampoo.

"There is no evidence that WEN products cause hair loss and the ingredients and formulations meet or exceed safety and quality standards set by the cosmetics industry. We stand behind them." This reassurance was not enough to satisfy the FDA, whose investigation into the hair care line continues.