Overview of VRBOVRBO (Vacation Rentals by Owner) is one of the world's largest vacation rental marketplaces along with its parent company, Expedia Group. It offers a platform for homeowners to rent ou...
VRBO's TV spot, 'Your Home's Not Ready,' showcases a relatable situation many travelers have experienced of arriving to their vacation rental only to find it not ready for their stay. The ad begins with a family pulling up to their vacation home and unloading their car only to discover that the house is not ready for their arrival. The mom enters the home to find workers still painting, while the dad outside struggles to unload the car as his wife reappears with the unexpected news.
The ad then highlights VRBO's 24/7 customer service, which allows travelers to reach out to a representative at any time with any issue they may face. The family then makes a quick phone call to VRBO's customer service, who promptly assists them in finding a new rental that is ready for their stay, providing a hassle-free vacation experience.
The commercial ends with the message, "When your home's not ready, you can always book with VRBO," emphasizing the company's commitment to customer satisfaction and their ability to provide a seamless vacation experience. The ad effectively showcases VRBO's customer support service, which sets it apart from other vacation rental platforms.
VRBO TV commercial - Your Homes Not Ready produced for VRBO was first shown on television on November 14, 2021.
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