Cleaning your speaker Use the supplied cleaning cloth to clean off fingerprints or oil marks from the glass tube. If the glass tube is exceptionally dirty, clean it with a soft cloth dampened with lukewarm soapy water.

Check the HDMI CEC settings. If the soundbar turns off automatically when the TV turns off, this feature may be activated. For soundbars, check the Control for HDMI function.

Verify the speaker wires are properly connected to both the speakers and the A/V receiver. Turn off any nearby electronic devices that may be interfering with the speaker sound. Move the speaker wires away from any electrical cords.

Turn off both devices. Disconnect the cables connecting your TV to your audio system. Check your cables to ensure they're in good condition, if not, replace the cables as needed. Reconnect the cables connecting your TV to your audio system making sure all cables are secure.

Do you want clean speakers. Here's how to do it the prep work is the same whether it's a quick dust down or full wash here's what you need to good microfiber cloths one can of compressed. Air.

If you aren't hearing anything from your soundbar, there are a few troubleshooting steps you can take to get your talkies up and running again.

1. Double-Check Your Inputs and Cables.
2. Solve For HDMI ARC Problems.
3. Look Up Compatible Audio Formats.
4. Plug Your Source Directly Into the Soundbar.
5. Turn Off the Sleep Timer.

Power consumption: Sound bars feature power-saving settings. When a soundbar fails to receive an input signal or isn't operated for a certain amount of time, it will simply turn itself off. This feature cannot be averted as it ensures minimal useless power consumption from device.

The auto power off function may have activated. After 15 minutes in certain circumstances, such as when the volume of the audio input is low, the power will automatically turn off. Raise the volume of the connected device for use, or set the auto power function to off.

Signal Interference Several factors can interfere with the Bluetooth signal, including Wi-Fi networks, microwave ovens, walls, other Bluetooth devices, fluorescent lighting, and even cross-body interference. These external factors can weaken or disrupt the signal, causing the audio to cut out or skip.

How to Fix Bluetooth Speakers That Keep Cutting Out?

1. Charge the Speaker. One of the simplest solutions to address Bluetooth speaker cutouts is to ensure that your device has a full charge.
2. Reduce Signal Interference.
3. Stay Within Recommended Range.
4. Check Compatibility.
5. Update Music App or Try Alternatives.

Try this

1. Unplug the HDMI cables and plug them back in.
2. Power cycle all devices – turn them off, unplug from the wall, plug back in, and turn back on.
3. Turn the HDMI-CEC on.
4. Change the sound settings on your TV.
5. Change ARC/eARC - setting or TV audio input mode to “Auto” or “On.”

Can't Hear Anything? What to Do if Your Soundbar Has No Sound

1. Double-Check Your Inputs and Cables.
2. Solve For HDMI ARC Problems.
3. Look Up Compatible Audio Formats.
4. Plug Your Source Directly Into the Soundbar.
5. Turn Off the Sleep Timer.
6. Re-Pair the Subwoofer and Surround Speakers.
7. Update Firmware or Perform a Factory Reset.