If the Sensor is becoming loose or if the Sensor tip is coming out of your skin, you may get no readings or unreliable readings, which may not match how you feel. Check to make sure your Sensor has not come loose. If it has come loose, remove it, apply a new one, and contact Customer Service.

The sensor has a lifespan of 14 days, and towards the end of its lifespan, it may become less accurate. If you notice that the readings from the device are becoming less reliable, it may be time to replace the sensor.

A FreeStyle Libre 2 sensor that has been removed or that has fallen off cannot be reused. Users should replace the sensor and start a new sensor. The FreeStyle Libre 2 reader will identify that it is a new sensor and ask users if they want to start it.

Like skin prep. Between your skin and the sensor adhesive this again helps the sensor stick better and i'll have a link for you in the description. Below now wait until the adhesive is tacky.

To check the system is working simply switch on the Reader, or use FreeStyle LibreLink, and scan over the Sensor to get a glucose reading. ◊ If for any reason, the Sensor does not work, an error message will appear on the Reader or phone screen prompting the user to replace the Sensor.

Medical grade adhesive bandage or tape can be used. When using an over-bandage, it must be applied at the time of Sensor application. The opening/hole in the center of the Sensor must not be covered. Additional bandages/tape can be applied but do not remove bandages/tape once applied until Sensor is ready for removal.

Please use this form in the event your sensor has fallen off or you have received a sensor error message. For other inquiries, please call our Customer Care Team at 855-632-8658. Abbott is requesting the following information in order for the Customer Care Team to assist you.

To check the system is working simply switch on the Reader, or use FreeStyle LibreLink, and scan over the Sensor to get a glucose reading. ◊ If for any reason, the Sensor does not work, an error message will appear on the Reader or phone screen prompting the user to replace the Sensor.

A “Sensor Error” message appears when the sensor is temporarily unable to provide a glucose reading; for instance, during intense exercise. With the FreeStyle Libre 3 system, simply tap the information symbol for more information, and then check again after the duration of time specified in the message.

Replace the sensor and start a new sensor. If the sensor falls off early, please contact our Customer Care Team. ♢ Eligible patients will receive one (1) FreeStyle Libre 2 sensor or (1) FreeStyle Libre 3 sensor for users with a compatible mobile phone operating system at $0 copay.

It's common for people to notice on the first day or two of wearing their sensor that the glucose values seem “off.” Some find that their values are reading unexpectedly high, and some see their glucose values concerningly low. This can create anxiety, but the key thing to know is that this is expected.

What will happen if I scan frequently, for example, every 30 seconds? You can scan as often as you want, but the reading will never change more frequently than every 60 seconds.