What is OnStar?
Introduction
OnStar is a subsidiary of General Motors that provides vehicle safety, security, and navigation services. It was introduced in 1996 as the first in-vehicle communication system to combine GPS navigation and cellular voice technology. Since then, OnStar has evolved to offer a variety of services, such as automatic crash response, stolen vehicle assistance, roadside assistance, and turn-by-turn navigation.
Services
OnStar's services can be broadly categorized into three areas:- Safety and Security: This includes services like automatic crash response, stolen vehicle assistance, emergency services, roadside assistance, and crisis assist.- Navigation and Connectivity: This includes turn-by-turn navigation, in-vehicle Wi-Fi, and remote access through the OnStar app.- Vehicle Diagnostics: This includes services like vehicle health monitoring, maintenance reminders, and the ability to schedule service appointments.
Contacting OnStar
OnStar can be contacted through various means including phone, mail, and chat. The phone number for OnStar is 1.888.466.7827 and members can contact OnStar by mail at P.O. Box 1027. OnStar also has detailed help and support articles available on their website, which provide step-by-step instructions for various services.
OnStar's Privacy Policies
OnStar collects data from their customers for various reasons including navigation, traffic updates, and vehicle diagnostics. They ensure that the data is encrypted and secure. OnStar allows its customers to manage their privacy settings and consents through their website or the app. Customers can choose whether or not to share their data with OnStar and can also delete their data at any time.
Conclusion
OnStar is a well-known and respected name in the automotive industry for its range of safety and security services. It has evolved over the years to offer a range of connectivity and diagnostic services. OnStar's commitment to data security and privacy is commendable and its services are available to help drivers stay safe and secure on the road.
Frequently Asked Questions about onstar
Welcome to OnStar. Where you can get Roadside Assistance* or navigation when you need it, Emergency Services* 24/7, and a vehicle mobile app* that connects you to your car from anywhere. You'll even discover hands-free driving with Super CruiseTM* and OnStar Smart Driver* to help you boost your safe driving skills.
Because you're an OnStar Member now, you can use it to get Roadside Assistance,* unlock your car from anywhere, enable Theft Alarm Notifications (so wherever you are, you'll know if your car alarm goes off), schedule maintenance and more - depending on the plan you've got.
GM Holdings LLC
OnStar Launched in 1996, OnStar is a wholly owned subsidiary of GM Holdings LLC ("GM") and offers emergency, security and navigation services in Chevrolet, Buick, GMC and Cadillac models. OnStar offers a range of subscription services such as Automatic Crash Response, Emergency Services and Stolen Vehicle Assistance.
OnStar was initially a Dealer-installed device offered in several 1997 Cadillac models. We eventually perfected the technology with the built-in system Members use today.
It's a question we hear a lot - “can OnStar locate my car?” We sure can. Once law enforcement confirms your vehicle has been stolen, our Advisors use GPS to help authorities find your vehicle.
In the case of the mandatory OnStar option, a GMC spokesperson told the Detroit Free Press that the company chose to make the connected services standard because it's "more convenient for our customers and provides a more seamless onboarding experience."
OnStar Services
Feeling protected goes a long way. With the OnStar Safety & Security Plan,*3 you have specially trained Advisors who can help in a crash or with roadside trouble and even locate your car if it's stolen. Plus, you get the OnStar Guardian™ app*58 so you have the safety services on your phone.
Get the OnStar plan that turns your car into a connected marvel with Alexa Built-In,* In-Vehicle Apps,* a Wi-Fi Hotspot with unlimited data,* a vehicle mobile app* that lets you connect with your car from anywhere, and real-time navigation and traffic updates* - all the connected services you could wish for and then ...
With plans starting as low as $14.99/month, select a renewing plan and we'll give you 2 complimentary months that will start right after your trial ends.
OnStar Turn-by-Turn Navigation provides voice-guided driving directions to you in your vehicle over your speakers and uses Global Positioning System (GPS) technology to route you to your destination. Navigation is included for all OnStar Guidance Plan Members traveling through our service areas.
In the moment of a crash, a fast response is everything. It's why we created OnStar Automatic Crash Response. * Using built-in vehicle sensors, a specially trained OnStar Advisor can be immediately connected into your car to offer help.
It's a question we hear a lot - “can OnStar locate my car?” We sure can. Once law enforcement confirms your vehicle has been stolen, our Advisors use GPS to help authorities find your vehicle.
Google Maps* seamlessly integrates into your vehicle for smooth driving experience. Find the fastest route, get live traffic updates, discover nearby destinations, and more. EV drivers can estimate their remaining battery charge. Just say “Hey Google” or press the Push-To-Talk button on your steering wheel to start.
OnStar is a satellite-based communications system developed by General Motors.
A vehicle tracking system is a software system used by transport companies to monitor the location of trucks, trailers and other vehicles. The software is connected to the vehicles via GPS, giving companies real-time insight into the geographic position of their vehicles.
Are OnStar services available after the end date? No. All OnStar services in Europe and WiFi services using OnStar hardware ceased to be available after 31st December 2020.